Digital Work
Translating Regulation into a Delightful User Experience for Universities in Indonesia
2024 - Govtech Edu
In this project, I helped design a performance reporting feature projected to support over 270.000 lecturers and 2.600 universities across Indonesia, with a focus on easing their transition to the new system.
Disseminating Insights Through Gameplay
2024 - Govtech Edu
In this project, I helped design an interactive, empathy-driven game that transformed a complex research report into a relatable experience. Released internally at Govtech Edu, this game became a breakthrough in research dissemination, with 60% of the company engaging and exploring real-world career decisions through play.
Making the Proposal Process Easier for Kampus Merdeka Partners
2022 - Govtech Edu
In this project, I supported a cross-functional effort to improve the proposal submission experience for Kampus Merdeka. I contributed to qualitative research through field interviews and workshops, and later helped implement improvements on the platform as a UX Writer. Our work resulted in a smoother experience that helped boost partner participation and reduce support load.
Approaching Content with Empathy: Crafting Communication That Cares
2021 - Halodoc
In this project, I helped design a tool to support expecting mothers at every stage of their journey. With over 20 million monthly users (67% of whom are women managing family health) Halodoc connects expecting mothers to more than 22.000 doctors and 1.200 pharmacy partners across Indonesia.
Simplifying Complex Insurance Policies for Halodoc Users
2021 - Halodoc
In this project, I helped design a linking feature that seamlessly integrates insurance benefits into Halodoc’s health platform. With 20 million active users and 2 million linked insurance accounts, this feature has significantly improved accessibility.